Effective Date: April 8, 2026
ProServe Commercial Property Maintenance (“ProServe,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information you provide when you visit our website, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
Information you provide directly
Name
Email address
Phone number
Property address or service location
Details you submit through contact forms, quote requests, emails, or phone calls
Information collected automatically
IP address
Browser type
Device information
Pages visited on our website
Date and time of visits
Basic website usage data collected through cookies or similar technologies
2. How We Use Your Information
We may use your information to:
Respond to inquiries and quote requests
Provide commercial property maintenance services
Communicate with you about scheduling, estimates, and service updates
Improve our website and customer experience
Maintain security and prevent fraud or misuse
Comply with legal obligations
3. How We Share Information
We do not sell your personal information for money.
We may share your information only when needed with:
Employees or contractors who help provide our services
Website hosting, email, or technology service providers
Legal or government authorities when required by law
A buyer or successor if our business is ever transferred, merged, or sold
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve site performance and understand how visitors use the site. You can usually control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
5. Data Security
We take reasonable steps to protect the information you submit to us. However, no website, email transmission, or electronic storage system is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We keep personal information only for as long as needed to:
Respond to your request
Provide services
Maintain business records
Comply with legal, tax, or operational requirements
7. Your Choices and Rights
You may contact us to:
Request access to the personal information we have about you
Ask us to correct inaccurate information
Request that we delete information we no longer need, subject to legal or business recordkeeping requirements
Ask questions about how your information is used
We will review and respond to requests as required by applicable law.
8. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices, content, or security of those third party sites.
9. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided us personal information, please contact us so we can remove it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Text Messaging and SMS Communications
If you provide your mobile phone number and choose to receive text messages from ProServe Commercial Property Maintenance, we may send you SMS messages related to our services, including appointment reminders, scheduling updates, estimate follow-ups, job status updates, and customer support communications. If you separately consent, we may also send promotional or marketing text messages.
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out of marketing text messages at any time by replying STOP to any message. For help, reply HELP or contact us at 214-632-0190 or [email protected].
Your consent to receive text messages is not a condition of purchase. We do not sell or share your mobile number or SMS consent with third parties or affiliates for their own marketing purposes. We may use service providers that help us deliver text messages and support our business operations.
ProServe Commercial Property Maintenance
McKinney, Texas
Phone: 214-632-0190
Email: [email protected]